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Privacy Policy

Last updated: 19 June 2026

This policy explains how we collect, use, store, and protect your personal data when you visit or purchase from the Rebuild Capable course platform at courses.rebuildwithricky.co.uk.

1. Who we are

Rebuild With Ricky & Rebuild Capable is a trading name of RW Online Ltd. For the purposes of data protection law, RW Online Ltd is the data controller for personal data collected through this platform.

  • Platform: courses.rebuildwithricky.co.uk
  • Contact: hello@rebuildwithricky.co.uk

2. What personal data we collect

We may collect the following data depending on how you interact with the platform:

Information you give us directly:

  • Your name
  • Your email address
  • A password you create (stored securely and never readable by us)

Information collected when you purchase:

  • Payment and billing information (processed by our payment processor — we do not store card details)
  • Purchase details and transaction history

Information collected automatically:

  • IP address
  • Browser type and device information
  • Pages viewed and actions taken on the platform
  • Cookie and analytics data

3. How we use your personal data

We use your data to:

  • Create and manage your course account
  • Provide access to purchased course content
  • Process payments and manage transactions
  • Send you transactional emails related to your purchase and account
  • Send you marketing emails where you have opted in
  • Improve the platform and course content
  • Keep records for legal, tax, and accounting purposes

4. Our lawful bases for processing

Contract: Where processing is necessary to provide you with your purchased course, manage your account, or take steps at your request before entering into a contract.

Consent: Where you have clearly opted in to receive marketing communications. You can withdraw consent at any time by clicking unsubscribe in any email or contacting us.

Legitimate interests: Where we need to operate and improve our business in a way that is proportionate and does not override your rights. This includes analysing platform performance and following up on course-related enquiries.

Legal obligation: Where we must keep records for tax, accounting, or legal compliance.

5. Marketing

If you opt in, we may send you emails about courses, offers, programme updates, and educational content. You can unsubscribe at any time.

6. Third-party processors

Your data may be processed by third-party services we use to run this platform, including:

  • Stripe — our payment processor, which processes your payment and billing information to complete transactions and detect fraud.
  • Our email and CRM platform (for transactional and marketing communications)
  • Our course platform infrastructure provider
  • Analytics and performance tools

We only use providers we consider appropriate for delivering our services.

7. International transfers

Because we use international software providers, your personal data may be stored in or accessed from countries outside the UK. Where required, we rely on appropriate safeguards such as approved contractual protections or transfers to countries with adequate protection.

8. How long we keep your data

  • Account and course access data: for the duration of your account, plus a reasonable period thereafter
  • Purchase and transaction records: up to 6 years for tax and accounting purposes
  • Marketing records: until you unsubscribe, plus a suppression record to respect that choice
  • Analytics data: according to the retention settings of the relevant platform

9. Your rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent
  • Complain to a supervisory authority

To exercise any of these rights, email us at hello@rebuildwithricky.co.uk.

10. Complaints

If you are unhappy with how we handle your data, please contact us first at hello@rebuildwithricky.co.uk. You also have the right to complain to the UK Information Commissioner's Office (ICO).

11. Children

Our courses are not intended for children and we do not knowingly collect personal data from anyone under the age of 18.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with the updated date at the top.